This 12 months’s EFOTT competition will probably be held on the northern shore of Lake Velence, Sukoró, from 10 to fifteen August 2021, the place the Ministry of the Inside and NISZ Zrt., The Hungarian state administration its primary infocommunication service supplier can also be concerned with its synthetic intelligence-based options associated to digital administration. On the occasion, guests to the joint stand of the ministry and the service supplier can meet a number of interactive applications. For instance, they’ll check out the digital administration column, get acquainted with the MIA chat robotic and the identification service with NISZ video know-how, they usually may even request ePerson on the Cell Authorities Window Bus. Furthermore, these can learn the way straightforward it’s to use for a driving license or the European Union’s digital COVID card on-line with just some clicks. Nonetheless, the 2 organizations wish to draw consideration to the newest digital companies utilized in public administration with quite a lot of different fascinating applications, video games and surprises.
Constructing on the constructive experiences of NISZ Nemzeti Infokommunikációs Szolgáltató Zrt. he may even participate within the EFOTT competition this 12 months. The intention of the corporate is to offer guests to the occasion with first-hand details about e-government processes and new companies primarily based on synthetic intelligence, and even to expertise their advantages up shut.
The Ministry of the Inside and NISZ Zrt. awaits the guests of EFOTT with the next actions!
MIA – the brand new technology of customer support
The 1818 Administrative Buyer Line staff was joined a number of months in the past by a brand new colleague “whom” EFOTT guests may also meet. MIA, the chat robotic, is at the moment aiding clients by answering questions associated to the Buyer Gateway service, thus rushing up the executive course of and relieving the burden on customer support workers. The brand new “colleague” of 1818, which may serve 400 clients on the identical time, is consistently studying and growing primarily based on buyer questions, answering voice-based questions on a voice foundation, and has a descriptive operate that permits clients to say their requests or questions orally. So MIA continues to be out there to customers in reference to the Buyer Portal, however we will contact you with extra questions quickly.
Digital administration columns for contactless administration
The event of digital administration columns is likely one of the first steps in direction of contactless administration and automation. Through the use of the instruments, case varieties given with out private contact, with doc and portrait identification might be initiated electronically within the Authorities Home windows and on the outsourced buyer companies. The principle benefit of sensible poles is that they’re out there 24 hours a day and may later be used exterior authorities workplace areas. Within the close to future, the Ministry of the Inside plans to put in about 400 digital administration columns throughout the nation, with the assistance of which residents can deal with 12 completely different circumstances associated to paperwork and autos, and even report their handle. On the columns on the stands of the Ministry of the Inside and the NISZ, the individuals of the competition can apply for the official ethical certificates and the alternative of the driving license.
Facial identification – registration is less complicated than ever
No matter case we do, we could already be used to having to establish ourselves. Whereas this requires us to current a face-to-face doc in a private case, we have now a number of choices for this within the on-line area: the Central Identification Agent (CCA) permits entry to varied companies by means of the Buyer Portal, Phone Identification Codes and ePersonal. The vary of identification companies was expanded with Portrait identification in February 2021. To attain this, the mandatory registration will also be achieved at EFOTT
Making use of for an EU digital COVID card with a number of clicks
The EU Digital COVID is a free doc out there on-line and in paper format to certify safety in opposition to the coronavirus all through the European Union. The cardboard certifies all three potential types of safety, so we will discover the next varieties: EU vaccination card, take a look at card and restoration card. The doc might be requested or downloaded through the EESZT public portal and the cellular software, however it is usually potential at EFOTT, and the workers of the Ministry of the Inside and the NISZ are at your disposal
Cell Authorities Window Bus – for particular areas, advert hoc customer support
The Mobilized Authorities Window Buyer Service is an administrative minibus stationed at pre-arranged occasions in settlements the place there isn’t any everlasting Authorities Window. That’s the reason the automobile has all of the IT instruments wanted to deal with administrative issues out there within the Authorities Home windows (doc workstation, printer, laminator, digicam). One of many Cell Authorities Window Buses, which is now current in all counties and within the capital, will also be discovered at EFOTT.
It additionally awaits you with a quiz sport and invitations EFOTT individuals to an thrilling competitors, the place they’ll additionally get acquainted with a brand new, interactive sport, NAVIBALL, to check their dexterity and pace. The competitors of balls managed by the NAVIBALL software on an thrilling 1.5×1.5 meter impediment course, the place golf ball-sized balls might be managed utilizing 10 “tablets as a joystick and even by tilting the pill. The individually developed impediment course additionally features a clearly seen timing system. which permits correct monitoring of time outcomes.
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